Outsourcing can’t deliver 99%+ accuracy. Broker CoPilot does. Say goodbye to BPOs and insource to AI.

If you’re running an agency today, you already know that insurance processes like Policy Checking can eat up all of your time. So, you’ve outsourced these insurance processes to your BPOs and hoped for the best. The result? Endless delays, errors, follow-up and rekeying data into systems. BPOs miss the most crucial details, which leads to rework on your part, despite paying extra costs like rush surcharges and rework fees. Outsourcing doesn’t give you the speed, accuracy, or control you need. Instead, it brings the headache of managing multiple vendors, leaving you dealing with vendor fatigue.

You deserve a better way. You need a solution that automates insurance Policy Checking end-to-end, gives you speed, visibility, accuracy and lets you stay in the driver’s seat. That’s Broker CoPilot in a nutshell. A P&C-trained GenAI platform that’s built by BluePond.AI to simplify insurance processes like Policy Checking by taking out all the tediousness you face with outsourcing.

Why outsourcing is stuck in the past

• TAT that drags on: BPOs are often based in different countries, which means time zone gaps, national holidays, and communication lags slow everything down. They operate on rigid batch processing schedules, where files sit in queues, waiting to be checked on designated review days. This process ends up costing you time, money, and clients.

• Hidden errors that can cost you millions: Vendors juggle multiple accounts and work off generic checklists that rarely align with your agency’s lines of business. A missed clause or an incorrect interpretation in a P&C policy can expose you to E&O risk and reputational damage.
  

• Fragmented visibility and accountability: Managing multiple BPOs means managing scattered reports, inconsistent documentation, and long paper trails. Who flagged what and when? Which vendor made that change? When clients or auditors come knocking, you’re the accountable one, not the vendor.

• High attrition, zero accountability: BPOs often suffer from high attrition. With new employees constantly replacing old ones, consistent quality becomes a pipe dream. Training every new BPO recruit to understand specific workflows isn’t feasible. This is why errors go untracked and accountability disappears. It’s a structural flaw.

Broker CoPilot: Built for P&C. Designed around your needs.

• AI that understands P&C insurance: Generic AI can’t understand the nuances of P&C insurance. It hallucinates, guesses, or skips what matters. Broker CoPilot is built by insurance experts and trained on decades of P&C data like policies, quotes, ACORDs, submissions, binders, etc. This means no hallucinations or wrong summaries, and minimal rework.

• AI that delivers 99%+ accuracy backed by expert verification: You never know what level of accuracy you're getting from a BPO until it’s too late. Most juggle multiple clients, rely on inexperienced staff and use generic checklists. Broker CoPilot changes that. With P&C-trained GenAI, market-leading checklists, and deep checks across 1000+ data points, it delivers 99%+ accurate output. Every Policy Check is verified by insurance experts before it hits your desk.

• AI that’s configurable to your agency’s niche: The needs of your agency and your clients are unique. Broker CoPilot's built-in market-leading checklists allow you to customize your Policy Checking based on the specific lines of business your clients are in, and the coverage nuances that matter most to their sectors. That means every Policy Check is aligned with your agency’s standards.

• AI that works 24/7, with zero IT lift: Just plug in and start checking policies. It’s that easy to get started with Broker CoPilot. You don’t need a complicated IT setup to start using it. Broker CoPilot plugs into your existing systems with zero integrations. Upload a file at 9 AM, and in an hour or so, you’ve got a full Policy Checking report ready to go.

Insourcing to Broker CoPilot beats outsourcing, every time.

If outsourcing vendors are still part of your playbook, you’re letting growth opportunities and profits slip through your fingers. Broker CoPilot gives you on-demand speed and accuracy, insurance-savvy Generative AI, full transparency, and a scalable model that grows with your agency. Imagine converting those long afternoons of Policy Checking into strategic conversations with clients. You can meet deadlines without scrambling, knowing each policy and quote is accurate and compliant. It’s how you stay competitive, profitable, and ready for whatever the next Policy Checking, Quote Comparison or renewal season throws at you.