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From 'black box' to 'glass box': Building transparency into insurance AI
For years, insurance operations have relied on processes that are complex and fragmented. New GenAI solutions promise to speed up these processes and scale efficiency, but they also introduce a new challenge: their outputs often behave like a black box. Brokers, underwriters, and claims managers receive answers and recommendations, but they cannot see how these were produced. Without clarity, trust erodes, adoption stalls, and the efficiency gains promised by automation fail

Nimish NK
Oct 27, 20254 min read


Why we built one platform to replace ten systems
Engineering autonomy that simplifies P&C operations. Insurance was never meant to be this complicated. What began as a business of underwriting risk has, over decades, evolved into a business of underwriting complexity. Every new regulation, every product launch, every operational gap brought another vendor, another solution, another layer of process. Carriers now find themselves running on technology stacks so fragmented that multiple different systems are often used to comp

Kanchana Vijayakumar
Oct 14, 20255 min read
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